Personal Data Protection Law

PDPL

CLARIFICATION / INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA

As Kızılay Health Care, we attach importance to the security of your personal data. With this awareness, we show great sensitivity to the processing and preservation of all kinds of personal data belonging to you in the best possible way and with care. With the awareness of this responsibility, we process your personal data within the framework specified below, as the Data Controller, within the scope of the Law on the Protection of Personal Data No. 6698 and the relevant legislation.

Collection, Processing and Processing Purposes of Personal Data

In order to provide you with high standards of service, we obtain your personal data verbally, in writing, visually or electronically from the Call Center, internet, mobile applications, physical places and similar channels, depending on the quality of the service provided.

In this context, the main general and special personal data, especially the personal health data required for the execution of all medical diagnosis, examination, treatment and care services and obtained for this purpose, are listed below;

Your identity data such as your name, surname, TR identity number, if you are not a Turkish citizen, your passport number or temporary TR identity number, place and date of birth, marital status, gender information, and a copy of the TR Identity Card or Driver's License you have submitted,
Your contact data such as your address, telephone number, e-mail address,
Your financial data such as your bank account number, IBAN number,
Your health and sexual life data obtained during the execution of medical diagnosis, treatment and care services such as your laboratory and imaging results, test results, examination data, prescription information, which you submit for the purpose of tracking in your file,
Your answers and comments that you share with the aim of evaluating our services,
Your closed circuit camera system video and audio recording taken during your visit to our hospitals,

If you contact our Call Center, your recorded voice call recordings,

Your data on private health insurance and Social Security Institution data for the purpose of financing and planning health services,
Your browsing information, IP address, browser information and medical documents, surveys, form information and location data that you transmit with your consent, obtained during the use of our website.
Permission to share the information you provide for job applications with our business partners, unless there is an open position.

Your personal data listed above and your sensitive personal data may be processed for the following purposes:

Protection of public health, preventive medicine, medical diagnosis, treatment and care services,
Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation,
Fulfilling legal and regulatory requirements,
Financing your health services, covering your examination, diagnosis and treatment expenses by the Patient Services, Financial Affairs, Marketing departments, sharing the information requested with private insurance companies within the scope of the entitlement inquiry,
Informing you about your appointment through our Call Center and Digital Channels,
Confirmation of your identity by the Patient Services, Health Professionals and Call Center departments,
Planning and managing the internal functioning of the institution by the Hospital Management,
Analysis by the Quality, Patient Experience, Information Systems departments for the purpose of improving health services,
Providing training to our employees by the Human Resources and Quality departments,
Monitoring and preventing abuse and unauthorized transactions by the Audit and Information Systems departments.
Carrying out risk management and quality improvement activities by the Quality, Patient Experience and Information Systems departments,
Invoicing for our services by the Patient Services, Financial Affairs, Marketing departments,
Confirmation of your relationship with the institutions contracted with our hospital by the Patient Services, Financial Affairs, Marketing departments,
Answering all your questions and complaints about our health services by the Hospital Management, Patient Experience, Patient Rights, Call Center departments,
Taking all necessary technical and administrative measures within the scope of data security of our hospital systems and applications by the Hospital Management and Information Systems departments,
Participation in campaigns and providing campaign information by Marketing, Media and Communication, Call Center departments, designing and transmitting special content, tangible and intangible benefits on web and mobile channels,
Measuring, increasing and researching patient satisfaction by the Hospital Management, Patient Rights, Patient Experience departments,
To be able to carry out education and training activities by the educational institutions with which the institution is in cooperation.

"Your Personal and Private Data" mentioned above, and in physical and electronic archives within the body of external service providers, with great care and compliance with the provisions of the legislation.

Transfer of Personal Data

Your personal data, Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Law on the Protection of Personal Data No. 6698, Regulation on Private Hospitals, Regulation on the Processing and Privacy of Personal Health Data and regulations of the Ministry of Health and other within the framework of the provisions of the legislation and for the purposes described above;

Ministry of Health, sub-units and family medicine centers affiliated to the ministry,
Private insurance companies (health, pension, life insurance, etc.),
Social Security Institution,
General Directorate of Security and other law enforcement agencies,
General Directorate of Population,
Turkish Pharmacists Association,
judicial authorities,
Laboratories, medical centers, ambulances, medical devices and institutions providing health services in the country or abroad with which we cooperate for medical diagnosis and treatment,
The health institution to which the patient was referred or to which the patient applied himself,
Your authorized legal representatives,
Third parties we consult, including lawyers, tax consultants and auditors we work with,
Regulatory and supervisory institutions and official authorities,
With domestic or foreign systems and/or the group of companies to which our Hospital is affiliated,
with your employer,

It can be shared with our suppliers, support service providers, archive service providers and business partners whose services we benefit from or cooperate with (for more detailed information, you can get information by applying to our company in writing).

Method and Legal Reason for Personal Data Collection

Your personal data, in all kinds of verbal, written, visual or electronic media, for the above-mentioned purposes and Kızılay Health Care It is collected and processed so that all kinds of work within the scope of its activity can be carried out within the legal framework and in this context, Kızılay Health Care to fully and properly fulfill its contractual and legal obligations. The legal reason for the collection of your personal data;

Law No. 6698 on the Protection of Personal Data,
Health Services Basic Law No. 3359,
Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates,
Private Hospitals Regulation,
Regulation on the Processing of Personal Health Data and Protection of Privacy,
Ministry of Health regulations and other legislation provisions.

In addition, as stated in paragraph 3 of article 6 of the Law, personal data related to health and sexual life can only be used for the protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing.

Your Rights Regarding the Protection of Personal Data

In accordance with the law and relevant legislation;

Learning whether personal data is processed or not,
If personal data has been processed, requesting information about it,
Accessing and requesting personal health data,
The purpose of processing personal data and whether they are used in accordance with the purpose
learning,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case of incomplete or incorrect processing,
Requesting the deletion or destruction of personal data,
In case of incomplete or incorrect processing of personal data, their correction and/or
requesting the notification of the transactions regarding the deletion or destruction of personal data to the third parties to whom the personal data has been transferred,
By analyzing the processed data exclusively through automated systems,
to object to the emergence of a result against him,
In case of loss due to unlawful processing of personal data,
You have the right to request removal.

Data Security and Right to Apply

Your personal data is meticulously protected within technical and administrative possibilities, and necessary security measures are provided at a level appropriate to possible risks, taking into account technological possibilities.

Your requests within the scope of the law, by filling the Personal Data Protection Law Application Form at the web address "www.kizilaysaglik.com.tr"; Altintepe Mah. Cihadiye Cad. No:40 Maltepe / Istanbul address directly,
You can send it through a notary,
With secure electronic or mobile signature to info@kizilay.com.tr address, you can send it via your registered e-mail address or your e-mail address registered in our system.

Express Consent Form On The Processing Of Personal Data

Your personal data, which is detailed in the Clarification / Information text on the Processing of Personal Data by Kızılay Health Care Inc., is required for the performance of the contract, clearly stipulated in the law, mandatory for us to fulfill our legal obligations, and protection of public health, preventive medicine, medical diagnosis, treatment and care services. Except for the cases where it is processed and transferred to the extent necessary for the purpose of execution, planning and management of health services and financing; We request your explicit consent regarding the following matters.

Collection, Processing and Processing Purposes of Personal Data

In order to provide me with high standards of service, you have obtained my personal data verbally, in writing, visually or electronically from the Call Center, internet, mobile applications, physical places and similar channels, depending on the quality of the service provided, by reading the Clarification / Information text on the Processing of Personal Data I was informed.

In this context, the main general and special personal data obtained, especially my personal health data, which are necessary for the execution of all medical diagnosis, examination, treatment and care services and obtained for this purpose, are listed below;

My Name, Surname, Turkish Identity Number, if I am a Turkish citizen, my passport number or temporary TR ID number, my identity data such as my place and date of birth, marital status, gender information, and a photocopy of the Turkish Identity Card or Driver's License I have submitted,
My contact data such as my address, telephone number, e-mail address,
My financial data such as my bank account number, IBAN number,
Health and sexual life data obtained during the execution of medical diagnosis, treatment and care services such as my laboratory and imaging results, test results, examination data, prescription information, which I have submitted in order to be followed in my file,
The answers and comments I share with the aim of evaluating your services,
My closed circuit camera system video and audio recording taken during my visit to your hospitals,
Voice call recordings kept if I contact your Call Center,
My data on private health insurance and Social Security Institution data for the purpose of financing and planning health services,
If I use the parking lot and valet service, my license plate efficiency,
My navigation information, IP address, browser information, and medical documents, surveys, form information and location data that I transmit voluntarily, obtained during the use of your website.
The information I provided during my job application,

I have been informed that my personal data listed above and my personal data of special nature can be processed for the following purposes;

Protection of public health, preventive medicine, medical diagnosis, treatment and care services,
Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation,
Fulfilling legal and regulatory requirements,
Financing my health services, covering my examination, diagnosis and treatment expenses by the Patient Services, Financial Affairs, Marketing departments, sharing the information requested with private insurance companies within the scope of the plausibility inquiry,
To be informed about my appointment through your Call Center and Digital Channels,
Confirmation of my identity by Patient Services, Health Professionals and Call Center departments,
Planning and managing the internal functioning of the institution by the Hospital Management,
Analysis by the Quality, Patient Experience, Information Systems departments for the purpose of improving health services,
Providing training to your employees by the Human Resources and Quality departments,
Monitoring and preventing abuse and unauthorized transactions by the Audit and Information Systems departments,
Carrying out risk management and quality improvement activities by the Quality, Patient Experience and Information Systems departments,
Invoicing for your services by the Patient Services, Financial Affairs, Marketing departments,
Confirmation of my relationship with the institutions contracted with your hospital by the Patient Services, Financial Affairs, Marketing departments,
To be able to answer all my questions and complaints regarding the health services given or to be provided to me by the Hospital Management, Patient Experience, Patient Rights, Call Center departments,
Taking all necessary technical and administrative measures within the scope of data security of your hospital systems and applications by the Hospital Management, Information Systems departments,
Participation in campaigns and providing campaign information by Marketing, Media and Communication, Call Center departments, designing and transmitting special content, tangible and intangible benefits on web and mobile channels,
Measuring, increasing and researching patient satisfaction by the Hospital Management, Patient Rights, Patient Experience departments,
In order to carry out education and training activities by the educational institutions with which the institution is in cooperation.

I have been informed in detail that my "Personal and Private Data" mentioned above can be kept in physical and electronic archives within the body of Kızılay Health Care Hospital and Medical Centers and external service providers with great care and compliance with the provisions of the legislation.

Transfer of Personal Data

My personal data, Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Law on the Protection of Personal Data No. 6698, Regulation on Private Hospitals, Regulation on the Processing and Privacy of Personal Health Data, and regulations of the Ministry of Health. within the framework of the provisions of the legislation and for the purposes described above;

With the Ministry of Health, sub-units and family medicine centers affiliated to the ministry,
Private insurance companies (health, pension, life insurance, etc.),
with the Social Security Institution,
With the General Directorate of Security and other law enforcement agencies,
With the General Directorate of Population,
With the Turkish Pharmacists Association,
with judicial authorities,
With the laboratories, medical centers, ambulances, medical devices and health services in the country or abroad that you cooperate with as Yücelen Hospitals for medical diagnosis and treatment,
In case of being referred, with another health institution to which I was referred or to which I applied myself,
With the legal representatives I have authorized,

With the third parties you consult, including the lawyers, tax consultants and auditors you work with,

With regulatory and supervisory institutions and official authorities, To systems in the country or abroad and/or your branches within the group of companies to which your Hospital is affiliated,

In case my billing will be made to the employer, with my employer for this purpose, It can be shared with the suppliers, support service providers, archive service providers and business partners whose services you benefit from or cooperate with as a company (I know that I can get information by applying to our hospital in writing for more detailed information).

Method and Legal Reason for Personal Data Collection

The ability of my personal data to be carried out in all kinds of verbal, written, visual or electronic media, within the legal framework, for the purposes mentioned above and within the scope of activity of Kızılay Health Care I have been informed that it is being collected and processed so that it can fully and duly fulfill its legal obligations.

These persons are the legal reason for the collection of my data;
Law No. 6698 on the Protection of Personal Data,
Health Services Basic Law No. 3359,
Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates,
Private Hospitals Regulation,
Regulation on the Processing of Personal Health Data and Protection of Privacy,
Ministry of Health regulations and other legislation provisions.

In addition, as stated in paragraph 3 of Article 6 of the Law, personal data related to health and sexual life can only be kept confidential for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing. I know that it can be processed without my explicit consent by persons or authorized institutions and organizations under the obligation.

Click here to download the PDPL Application Form.